You can find us at Plaza El Dorado #109, Los Corales, Bávaro-Punta Cana. We are licensed by the Ministry of Tourism, and you can verify us: NAGOC GROUP SRL, RNC 1-33-59430-7.
We design vacations. It can be a transfer, an excursion, or the complete package including accommodation. We suggest what works best for you and confirm in writing the pickup time, meeting point, and your driver’s name. On the day of your departure, we stay on top of your pickup until you board the vehicle.
We live here. We know what time the catamarans arrive at each beach. We assist you in Spanish, English, French, and Portuguese, from 6:30 AM to midnight. Our virtual assistant responds 24 hours a day. If something isn’t right for you, we’ll tell you. And we’ll recommend something else, even if it costs less.
Mission
Design the journey of every person who arrives in Punta Cana, with the same level of care before, during, and after the service.
Vision
Be the agency travelers recommend to those who come after them.
Values
• Commitment • Efficiency • Hospitality
Why us?
We’re the ones who answer: before, during, and long after.
We listen first
Who are you traveling with? What do you like? What don’t you want to do again? We ask before recommending, because the best tour for someone else could be the worst day for you.
We know when to say no
If an experience isn’t right for you, we’ll recommend another one, even if it costs less. We’d rather have you come back happy, even if you don’t buy today.
We tell you what’s NOT included before you pay
Lunch at Dorado Park. Photos with the dolphins. The cart, caddie, and golf clubs. You know it now, not at the counter.
One name, throughout your entire trip
The person who assists you from the very first message is the same person who accompanies you until your final day.
If the weather doesn’t cooperate, we don’t go
And we can move your date at no extra charge. We won’t put you on something we don’t control, and you won’t lose your money because of something no one can control.
Services portfolio
What we do for you:
24/7 Nationwide Transfers and Assistance
Tourist and Premium Transportation
Regular and Private Excursions
Customized Tour Packages
VIP Service for Groups and FITs
Car rentals
Value-Added Experiences::
Private Shopping City Tour, our gift with your reservation.
Coffee, Chocolate, and Mamajuana Tastings
Tobacco factory visit with a cigar-rolling demonstration.